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  Technical Operation Support Engineers
EVIZI is a leading provider of technology solutions and outsourcing services to customers worldwide. With our unique dual-shore model featuring a headquarters in the heart of California’s Silicon Valley and locations in Atlanta and Minneapolis coupled with technology centers located in strategic cities throughout Vietnam and China, our development and delivery capability is centered on a clear, repeatable process and methodology led by our certified Project Managers and highly skilled developers. We take ownership and partner with your core development team to ensure outstanding quality, on time delivery and, most importantly, to target specifications. Specialties: ITO Services, BPO Services, Business Development in Vietnam and China. EVIZI Hanoi office: VMT Building – 6th Floor, Duy Tan Street, Cau Giay, Hanoi, Tel: +84.466.805.094. EVIZI Da Nang office: 6th Floor, 02 Quang Trung Street, Hai Chau, Danang, Tel: +84.2363.822.288. EVIZI HCM office: PBS Building, Level 5 – 6-6A D52 Street, Ward 12, Tan Binh, HCMC, Tel: +84.862.966.748.
Chi tiết công việc
***Job Description:

We are looking for several engineers to provide world-class support to a global mobile application company. We have openings for engineers with various levels of experience, so this is a great opportunity for growth.

Successful candidates will have excellent English communication skills (reading, writing and speaking), interested in working closely with customers located throughout the world, willing to work off-hours and have the following skills:

***Job requirement:

Technical Operation Support Level 3 Engineer:
• Very good in English communication.
• Train, mentor and supervise other Engineers when being assigned.
• Advanced Unix System Administration preferably Linux based.
• Advanced knowledge of TCP/IP networking.
• Knowledgeable of HTTP Protocols and REST API.
• Basic knowledge of database command.
• Knowledgeable monitoring systems such as Icinga (Nagios), Zabbix, and/or Sensu/graphite. / Understanding of network monitoring tools: Zabbix , PRTG or an equivalent system.
• Knowledgeable of webserver# echnologysuch#as Apache, NginX, and/or Tomcat.
• Knowledgeable load balancers such as F5 and/or HAProxy.
• Content Delivery Networks (CDN) and Caching servers such as Squid, Varnish, and/or Akamai.
• A Scripting/Programing Language such as Bash, Perl, Python, Ruby, and or Java.
• Advanced ability to troubleshoot and trace logs.
• Can work onsite if required.

Technical Operation Support Level 2 Engineer:
• Very good in English communication.
• The Ideal candidate will be a self-starter, with excellent interpersonal, communication, documentation, problem solving and troubleshooting skills.
• Quality focus, result & goal orientation in a group situation, and commitment to customer delight are a must.
• Knowledge on LAN, WAN, VPN and other network service connections requisites.
• Ability to work on command line interface in a UNIX or Linux environment.
• Understanding of network monitoring tools: Zabbix , PRTG or an equivalent system.
• Understanding of Ticket Management tools: Zendesk, Freskdeskis a plus.
• Database: basic knowledge in Oracle, SQL.
• Working based on Shifts Transfer.
• On call possibility.
• Can work onsite if required.

Technical Operation Support Level 1 Engineer:
• Good command of English skills (speaking, reading, listening and writing) is required.
• The Ideal candidate will be a self-starter, with excellent interpersonal, communication, documentation, problem solving and troubleshooting skills.
• Quality focus, result & goal orientation in a group situation, and commitment to customer delight are a must.
• Having knowledge of Mobile application is a plus.
• Understanding of Ticket Management tools: Zendesk, Freskdeskis a plus.
• Working knowledge of Windows based operating System.
• Understand of office suite for creation of reports.
• Working based on Shifts Transfer.
• On call possibility.
• Can work onsite if required.

BENEFITS AND INCENTIVES
- Competitive salary
- Annual salary review
- Overtime salary
- 13th month salary
- Project bonus
- Laptop support policy
- 02 days off (Sat and Sun) each week + 01 day leave per month
- Excellent Benefits: holiday bonus, birthday gift, team building, health care examination, social insurance contribution according to high salary,…
- Dynamic and comfortable working environment
- Opportunity to travel to client sites in the Silicon Valley and other interesting locations.
- Chance to work onsite and achieve so many great things such as:
o Work face to face with clients, help enhance the client facing skills and English skills.
o Accumulate onsite-offshore coordination experience.
o Receive both salary in offshore and per diem allowance in onsite and save good amount to take back home.
o Be provided with the good onsite hotel accommodation.
o Learn and understand the client business in better way as well as exposure to international market.
o Make the resume become attractive and great as the onsite work experience is mentioned.
o Get to know a new culture as well as visit several famous and beautiful tourism destinations.

***Other Information:
Please send resume and cover letter to careers@evizi.com indicating which level of engineer you are applying and explaining why you're a good match for this position.


Thông tin thêm
Lĩnh vực ngành nghề: CNTT/Phần cứng - Mạng
Yêu cầu kinh nghiệm: 2 năm
Trình độ: Cao đẳng
Nơi làm việc: Đà Nẵng
Mức lương: thỏa thuận
Ngày hết hạn nhận hồ sơ: 2017/10/14
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